This section helps troubleshoot common problems while installing and using the TurboWeb Accelerator Accelerator. Click any of the following symptoms for resolution information.

1. When trying to connect to the TurboWeb Accelerator, I get the error message, "TurboWeb Accelerator cannot connect to the TurboWeb Accelerator..."
2. When attempting to connect to the TurboWeb Accelerator, I receive the error, "The TurboWeb Accelerator does not allow connections from your current IP address..."
3. When attempting to connect to the TurboWeb Accelerator service, I receive the error, "Your username and/or password were not accepted by the TurboWeb Accelerator..."
4. When attempting to connect to the TurboWeb Accelerator, I receive the error, "The TurboWeb Accelerator service could not be started due to an authentication timeout ..."
5. I receive the error, "TurboWeb Accelerator service cannot be started due to an internal error ..."
6. I receive the error, "TurboWeb Accelerator service was unable to load the sdicore.dll library ..."