This section answers frequently asked questions (FAQs) about using and installing the TurboWeb Accelerator. Click any of the following questions for resolution information.

1. Download and Installation Help

  1. Where can I download the TurboWeb Accelerator installer?
  2. I downloaded the TurboWeb Accelerator installer but now I can't find it on my computer. Where is it?
  3. I'm having difficulty installing the TurboWeb Accelerator. Where can I get additional assistance?

2. Using TurboWeb Accelerator

  1. How do I start the TurboWeb Accelerator?
  2. How do I change the image quality setting for a particular image?
  3. How do I change the image quality setting for all images?
  4. What do the statistics displayed in the Statistics dialog mean?

3. Using Other Web Browsers

  1. Can I use TurboWeb Accelerator with Netscape Navigator?
  2. Can I use my TurboWeb Accelerator with other browsers such as Opera or Mozilla?

4. Product Details

  1. How do I use Internet Explorer with TurboWeb Accelerator?
  2. Where can I get product information on how to use TurboWeb Accelerator?
  3. Where do I go if I have problems with TurboWeb Accelerator?
  4. Does TurboWeb Accelerator speed-up email?
  5. Does TurboWeb Accelerator speed-up my secure (HTTPS) transactions such as my web-banking?
  6. What platforms can TurboWeb Accelerator be installed on?
  7. What system requirements are necessary to use TurboWeb Accelerator?

5. Known Issues

  1. Why does my downstream "Bandwidth Savings Ratio" appear to go below 1.0?
  2. Why do some Java-applets (such as certain games on www.pogo.com) not work?